Terms of Service
Effective Date: July 1, 2026
PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE ACCESSING OR USING ANY SERVICES, PROGRAMS, MEMBERSHIPS, COURSES, OR DIGITAL CONTENT OFFERED BY BECOMING HER SISTERHOOD. BY ACCESSING OR USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE LEGALLY BOUND BY THESE TERMS.
SECTION 1 – ACCEPTANCE OF TERMS
By accessing or using any services, programs, memberships, courses, or digital content offered by Becoming Her Sisterhood ("Company," "we," "us," or "our"), you ("Client," "Member," or "you") agree to be bound by these Terms of Service ("Terms"), along with any additional guidelines, policies, or rules applicable to specific programs or services, all of which are incorporated herein by reference.
These Terms constitute a legally binding agreement between you and Becoming Her Sisterhood. If you do not agree with any part of these Terms, you must not access or use any of our services. Your continued access to or use of the Company's services following the effective date of these Terms shall constitute your acceptance thereof.
These Terms apply to all visitors, clients, members, and any other individuals who access or use the Company's services in any capacity.
SECTION 2 – SERVICES OFFERED
Becoming Her Sisterhood offers a range of coaching, educational, and community-based services designed to support personal growth and development. These services include, but are not limited to:
-
Online Coaching Programs – Structured, curriculum-based programs delivered digitally and designed to support Clients in achieving personal development goals.
-
Educational Content and Resources – Supplementary materials including worksheets, templates, guides, and other resources provided in connection with the Company's programs.
Unless otherwise expressly specified in a particular program agreement or enrollment, all services are delivered digitally. The Company reserves the right to modify, suspend, or discontinue any service or program at any time, with reasonable notice provided to affected Clients where practicable.
SECTION 3 – COACHING DISCLAIMER
This section is of critical importance. Please read it in its entirety before enrolling in or accessing any program or service offered by Becoming Her Sisterhood.
3.1 Educational and Informational Nature. All services, content, coaching sessions, programs, and materials provided by Becoming Her Sisterhood are strictly educational and informational in nature. The information and content provided through the Company's programs are intended to offer general personal development tools and perspectives. Nothing contained in any of the Company's services, programs, materials, sessions, or communications constitutes, or is intended to constitute, medical advice, psychological counseling, therapy, legal advice, financial advice, or any other form of licensed professional advice or service.
3.2 Not a Substitute for Professional Services. Coaching is not a substitute for professional mental health treatment, medical care, licensed therapeutic services, legal counsel, financial planning, or any other service requiring a professional license. The Company strongly encourages Clients to consult with appropriately licensed professionals — including physicians, licensed therapists or counselors, financial advisors, and attorneys — for any matter that may require licensed professional expertise or intervention.
3.3 No Guarantee of Results. Results from participation in the Company's coaching programs, memberships, courses, or any other services are not guaranteed. Individual results will vary and are dependent upon a wide range of factors, including but not limited to the Client's personal effort, commitment, life circumstances, background, and other variables outside the Company's knowledge or control. The Company makes no representations, warranties, or guarantees — express or implied — that any particular outcome, result, level of success, or transformation will be achieved by participating in its programs or services.
3.4 Testimonials and Examples. Any testimonials, success stories, or examples shared in connection with the Company's programs and services represent individual experiences and are not intended to imply that similar results will be achieved by other Clients. Such examples are illustrative only.
3.5 Client Acknowledgment. By enrolling in any program or service offered by Becoming Her Sisterhood, the Client expressly acknowledges and accepts all limitations set forth in this Section 3. The Client confirms that they are participating in the Company's services voluntarily and with a full understanding of the educational and informational nature thereof.
SECTION 4 – PAYMENT TERMS
4.1 Fees and Payment Due. All fees and charges associated with enrollment in any program or service offered by Becoming Her Sisterhood are due at the time of enrollment, unless otherwise expressly outlined in a specific program agreement or payment plan arrangement.
4.2 Accepted Payment Methods. The Company accepts payment via major credit and debit cards and such other payment methods as may be listed and made available at checkout. All transactions are processed through secure, third-party payment processors. The Client is responsible for ensuring that accurate and valid payment information is provided at the time of enrollment.
4.3 Payment Plans. Where a payment plan option is offered by the Company, the Client agrees that all installments are required to be paid in full, in accordance with the agreed payment schedule, regardless of whether the Client chooses to complete, discontinue, or disengage from the program. Enrollment in a payment plan does not reduce, waive, or otherwise modify the Client's obligation to pay the full program fee.
4.4 Failed Payments. In the event that any scheduled payment is declined or otherwise fails to process, the Company reserves the right to suspend or terminate the Client's access to the applicable services until payment is brought current. The Client is responsible for maintaining valid and current payment information on file.
4.5 Price Changes. Prices and fees for any program or service are subject to change at the Company's discretion. Any price changes will be communicated to existing Clients with reasonable advance notice and will not affect fees already paid for currently enrolled programs.
SECTION 5 – REFUND POLICY
5.1 All Sales Generally Final. Due to the digital and immediate-access nature of the services offered by Becoming Her Sisterhood, all sales are generally final. Once access to a program, course, membership, or digital content has been granted, the Company does not issue refunds as a matter of general policy.
5.2 Program-Specific Exceptions. Any exceptions to this general no-refund policy, including program-specific refund terms or satisfaction guarantees, will be explicitly stated in the individual program enrollment agreement or sales page for that specific offering. In the absence of any such expressly stated exception, the general no-refund policy set forth in Section 5.1 shall apply.
5.3 No Refunds for Non-Use. No refunds will be issued on the basis of a Client's failure to access, use, engage with, or complete any program, course, session, or other service. It is the Client's sole responsibility to utilize the services for which they have enrolled.
5.4 Chargebacks. Initiating a chargeback or payment dispute with a credit card provider or payment processor in circumstances inconsistent with this Refund Policy constitutes a breach of these Terms. The Company reserves the right to pursue all available legal remedies in response to any unauthorized chargeback.
SECTION 6 – INTELLECTUAL PROPERTY
6.1 Ownership. All content, materials, courses, worksheets, workbooks, recordings (audio and video), templates, guides, graphics, program frameworks, written content, and any other resources provided by Becoming Her Sisterhood in connection with its services are the exclusive intellectual property of the Company and are protected by applicable copyright, trademark, and other intellectual property laws. All rights not expressly granted herein are reserved by the Company.
6.2 Limited License. Upon enrollment in a program or service and subject to full payment of all applicable fees, the Company grants the Client a limited, non-exclusive, non-transferable, revocable license to access and use the provided materials solely for the Client's own personal, non-commercial purposes during the term of their enrollment or membership.
6.3 Prohibited Uses. Clients may not, without the prior express written consent of the Company:
-
Reproduce, copy, duplicate, or re-create any Company materials or content in whole or in part;
-
Distribute, share, sell, resell, sublicense, or otherwise transfer any Company materials or content to any third party;
-
Publicly display, perform, or broadcast any Company materials or content;
-
Use any Company materials or content for commercial purposes or in connection with any business or revenue-generating activity; or
-
Remove, alter, or obscure any copyright notices, proprietary markings, or attribution information contained within any Company materials or content.
6.4 Enforcement. Any unauthorized use of the Company's intellectual property is a material breach of these Terms and may subject the Client to legal action. The Company reserves the right to immediately terminate a Client's access to any services in the event of any actual or suspected unauthorized use of its intellectual property.
SECTION 7 – CONFIDENTIALITY AND COMMUNITY CONDUCT
7.1 Confidentiality of Community Sharing. Members acknowledge that group coaching sessions, community platforms, and group spaces are shared environments in which other Members may share personal, sensitive, or private information. Members agree to maintain strict confidentiality with respect to all information, stories, experiences, and content shared by other Members within these spaces. Members shall not disclose, share, or discuss any other Member's personal information or shared content outside of the Company's programs or community spaces without that Member's express prior consent.
7.2 Standards of Conduct. All Members are expected and required to engage with fellow Members, coaches, facilitators, and Company staff in a manner that reflects respect, dignity, kindness, and professionalism. The following conduct is strictly prohibited within any Company program or community space:
-
Harassment, bullying, intimidation, or threatening behavior directed at any Member, coach, or Company representative;
-
Discriminatory, hateful, or derogatory language or conduct based on race, ethnicity, gender, religion, sexual orientation, disability, or any other protected characteristic;
-
Sharing, distributing, or promoting content that is harmful, offensive, defamatory, or otherwise inappropriate;
-
Soliciting or promoting third-party products, services, or opportunities without prior written authorization from the Company; or
-
Any conduct that the Company, in its reasonable discretion, determines to be disruptive to the community or harmful to other Members.
7.3 Removal from Programs. The Company reserves the right, in its sole and reasonable discretion, to remove any Member from a program, course, or community space for conduct that is determined to be harmful, disrespectful, threatening, or otherwise in violation of these conduct standards. In such cases, no refund shall be issued for any fees paid.
SECTION 8 – ELECTRONIC SIGNATURE AND ELECTRONIC COMMUNICATIONS
8.1 Electronic Signatures. By enrolling in, purchasing, or accessing any service offered by Becoming Her Sisterhood — whether through a checkout process, enrollment form, program portal, or any other electronic means — the Client agrees that electronic signatures, whether in the form of a typed name, a checkbox selection, a "click-to-agree" action, or any other form of digital acknowledgment, are legally binding and shall have the same legal force and effect as a handwritten signature on a physical document. The Client waives any objection to the validity or enforceability of any agreement entered into by means of electronic signature.
8.2 Consent to Electronic Communications. By accessing or using the Company's services, the Client expressly consents to receive all communications, agreements, notices, disclosures, receipts, updates, and other information from the Company electronically, including via email, text message (where applicable and consented to), or through program portals or online platforms.
8.3 Legal Equivalence. The Client agrees and acknowledges that the electronic delivery of any document or communication by the Company fully satisfies any legal or regulatory requirement that such communications, agreements, or disclosures be provided or delivered "in writing." Accordingly, the Client waives any claim that electronic delivery is insufficient to satisfy a writing requirement under applicable law.
8.4 Withdrawal of Consent. The Client may withdraw their consent to receive electronic communications by notifying the Company in writing via postal mail or by submitting a written withdrawal request through the Company's official contact channels. The Client understands and acknowledges that withdrawal of consent to electronic communications may impair or affect the Client's ability to access certain services, program portals, or communications, and that the Company may not be able to fulfill its service obligations to the Client following such withdrawal.
8.5 Client Responsibility. It is the Client's sole responsibility to maintain an active, accurate, and regularly monitored email address on file with the Company, and to promptly notify the Company of any changes to their contact information. The Company shall not be responsible for any failure by the Client to receive communications resulting from the Client's failure to maintain accurate contact information or to regularly check their email inbox, including spam or junk mail folders.
SECTION 9 – PRIVACY POLICY
9.1 Incorporation by Reference. The collection, use, storage, and protection of any personal information provided by or collected from the Client in connection with the use of the Company's services is governed by the Company's Privacy Policy, which is incorporated into and made a part of these Terms by reference.
9.2 Client Consent. By accessing or using the Company's services, the Client acknowledges that they have read the Company's Privacy Policy and hereby consents to the collection and use of their personal information as described therein. The Privacy Policy is available on the Company's official website.
9.3 Updates to Privacy Policy. The Company reserves the right to update or modify its Privacy Policy at any time. Clients will be notified of material changes to the Privacy Policy in accordance with the procedures set forth therein. Continued use of the Company's services following any such update constitutes acceptance of the revised Privacy Policy.
SECTION 10 – LIMITATION OF LIABILITY
10.1 Exclusion of Indirect Damages. To the fullest extent permitted by applicable law, Becoming Her Sisterhood, and its owners, coaches, employees, affiliates, contractors, licensors, and agents (collectively, "Company Parties") shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages of any kind, including but not limited to loss of profits, loss of revenue, loss of data, loss of goodwill, business interruption, or the cost of procuring substitute services, arising out of or related to: (a) the Client's use of or inability to use any of the Company's services; (b) any content, materials, or resources provided through the services; (c) any unauthorized access to or alteration of the Client's data; or (d) any other matter relating to the services, regardless of whether such damages were foreseeable or whether the Company was advised of the possibility of such damages.
10.2 Cap on Liability. To the fullest extent permitted by applicable law, the total cumulative liability of the Company Parties to the Client for any and all claims arising out of or related to these Terms or the Company's services — regardless of the form of action or the theory of liability — shall not exceed the total amount actually paid by the Client to the Company for the specific program or service that is the subject of the claim during the twelve (12) months immediately preceding the date on which the claim arose.
10.3 Essential Basis. The Client acknowledges that the limitations of liability set forth in this Section 10 reflect a reasonable allocation of risk and form an essential basis of the agreement between the Client and the Company. These limitations shall apply notwithstanding the failure of any limited remedy of its essential purpose.
SECTION 11 – INDEMNIFICATION
To the fullest extent permitted by applicable law, the Client agrees to indemnify, defend, and hold harmless Becoming Her Sisterhood and its owners, coaches, employees, affiliates, contractors, and agents from and against any and all claims, demands, actions, damages, losses, liabilities, costs, and expenses — including reasonable attorneys' fees and court costs — arising out of or related to:
-
The Client's access to or use of any of the Company's services, programs, or materials;
-
The Client's violation of any provision of these Terms;
-
The Client's violation of any applicable law, rule, or regulation;
-
The Client's violation of any rights of any third party, including but not limited to intellectual property rights, privacy rights, or rights of publicity; or
-
Any content or information submitted, posted, or transmitted by the Client through any Company platform or community space.
The Company reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification by the Client, and the Client agrees to cooperate fully with the Company's defense of such claims. The Client shall not settle any such claim without the prior written consent of the Company.
SECTION 12 – DISPUTE RESOLUTION
12.1 Good-Faith Negotiation. In the event of any dispute, controversy, or claim arising out of or relating to these Terms or the Company's services (a "Dispute"), the parties agree to first attempt to resolve the Dispute through good-faith negotiation. Either party may initiate this process by providing written notice to the other party describing the nature of the Dispute and the resolution sought. The parties agree to negotiate in good faith for a period of thirty (30) days following such notice before pursuing any other form of dispute resolution.
12.2 Binding Arbitration. If the parties are unable to resolve the Dispute through good-faith negotiation within the period described in Section 12.1, the Dispute shall be submitted to and resolved by binding arbitration in accordance with the rules of a recognized arbitration authority, as mutually agreed upon by the parties or as determined by applicable law. The arbitration shall take place in the state where the Company is headquartered. The decision and award of the arbitrator shall be final and binding upon both parties and may be entered as a judgment in any court of competent jurisdiction.
12.3 Emergency Relief. Nothing in this Section 12 shall prevent either party from seeking emergency injunctive or other equitable relief from a court of competent jurisdiction where necessary to prevent irreparable harm pending the outcome of arbitration, including but not limited to relief related to the unauthorized use of intellectual property.
12.4 Costs. Each party shall bear its own costs and attorneys' fees in connection with any arbitration proceeding, unless the arbitrator determines that applicable law or the nature of the claim requires a different allocation.
SECTION 13 – GOVERNING LAW
These Terms and any dispute arising out of or related to these Terms or the Company's services shall be governed by and construed in accordance with the laws of the Commonwealth of Kentucky, without regard to its conflict of law principles or provisions. To the extent that any dispute is not subject to arbitration as provided in Section 12, the parties consent to the exclusive jurisdiction of the state and federal courts located within the Commonwealth of Kentucky for the resolution of any such dispute.
SECTION 14 – MODIFICATIONS TO TERMS
14.1 Right to Modify. Becoming Her Sisterhood reserves the right to update, revise, or modify these Terms at any time, in its sole discretion. Any changes to these Terms will become effective upon the posting of the revised Terms or upon such other effective date as specified by the Company.
14.2 Notice of Material Changes. The Company will make reasonable efforts to notify Clients of any material changes to these Terms by sending notice to the email address on file for the Client, by posting a notice through the applicable program portal, or by such other means as the Company deems appropriate. It is the Client's responsibility to maintain a current and accurate email address with the Company.
14.3 Acceptance of Revised Terms. The Client's continued access to or use of the Company's services following the effective date of any modification to these Terms shall constitute the Client's acceptance of and agreement to the revised Terms. If the Client does not agree with any revised Terms, the Client must discontinue use of the services prior to the effective date of such changes.
SECTION 15 – SEVERABILITY
If any provision or portion of these Terms is found by a court of competent jurisdiction or arbitrator to be invalid, illegal, void, or unenforceable under applicable law, such provision shall be deemed modified to the minimum extent necessary to make it valid, legal, and enforceable, or, if such modification is not possible, shall be deemed severed from these Terms. The invalidity, illegality, or unenforceability of any such provision shall not affect or impair the validity, legality, or enforceability of any of the remaining provisions of these Terms, which shall continue in full force and effect.
SECTION 16 – ENTIRE AGREEMENT
These Terms, together with any program-specific enrollment agreements, payment plan agreements, or other documents expressly incorporated herein by reference, constitute the entire agreement between the Client and Becoming Her Sisterhood with respect to the subject matter herein. These Terms supersede all prior and contemporaneous agreements, representations, warranties, communications, negotiations, and understandings — whether oral or written — between the Client and the Company relating to the subject matter of these Terms.
No amendment, modification, or waiver of any provision of these Terms shall be effective unless made in writing and signed by an authorized representative of the Company. No failure or delay by the Company in enforcing any right or provision of these Terms shall constitute a waiver of that right or provision.
SECTION 17 – CONTACT INFORMATION
If you have any questions, concerns, or inquiries regarding these Terms of Service, or if you wish to request clarification on any provision herein, please direct your communication to Becoming Her Sisterhood through the contact information provided on the Company's official website.
The Company will make reasonable efforts to respond to all inquiries in a timely manner. For the most current contact information and methods of reaching the Company, Clients are encouraged to visit the official Becoming Her Sisterhood website.
ACKNOWLEDGMENT
By accessing, enrolling in, or using any service offered by Becoming Her Sisterhood, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service in their entirety, including the Coaching Disclaimer set forth in Section 3, the Electronic Signature provisions set forth in Section 8, and all other sections contained herein.
